How to add live chat to a WordPress site

Option 1: the WidgetChat plugin

The plugin is called WidgetChat, live chat for your site, and was accepted into the directory on 29 August 2026. It only adds the widget script to your pages and sends nothing from your server. The chat itself is loaded by the browser from our server, so new features arrive on their own and you do not need to update the plugin for them.

1. 1 Install the plugin In WordPress: Plugins, Add New, search for WidgetChat. Install and activate.
2. 2 Paste the widget ID Settings, WidgetChat. There is one field for an ID like wc_… from the dashboard.
3. 3 Check it on the site Open the site, write to yourself from the chat and check that a topic appeared in your Telegram group.

• The WidgetChat plugin in the WordPress directory

Option 2: a code-insertion plugin

Useful when the site already has a plugin for footer code. Paste the widget line into its field before the closing body tag. A theme update will not wipe it.

Option 3: a child theme

If the site has a child theme, add the line to its footer.php before the closing body tag. Leave the parent theme alone: code there disappears with the first update.

<script async
  src="https://api.widgetchat.ru/widget/bozex-support-widget.js"
  data-widget-id="wc_ваш_идентификатор"></script>

Option 4: the theme editor

Appearance, Theme File Editor, footer.php. Fine when the theme is never updated. Save a copy of the file first: a mistake in the template takes down the whole site, not just the chat.

Editing the active theme is the quickest and the least reliable way: the next theme update removes the code.

If the button did not appear

• Cache Caching plugins serve the old page. Purge the site cache and reload without the browser cache.
• Optimisers Speed plugins sometimes defer third-party scripts. Add the widget script to their exceptions.
• Domain The site address must match the domain in the dashboard. The www version works by itself.