A channel for messages

MAX for business

For a company the MAX messenger is one more place where a customer asks a question. The real question is where that question lands: in the shared flow, or on an employee's personal phone.

Connect the chat How to install

What presence in a messenger gives a company

The customer installs nothing — They write from the app that is already open instead of hunting for a form on the site.
The reply is not tied to a desk — The message finds whoever answers in the same place as the rest of their conversations.
The conversation continues — A person comes back a week later into the same thread instead of explaining everything again.

What is wrong with a personal phone

While an employee answers customers from their own phone, the company has no history, no cover during a holiday and no way to pass a conversation to a colleague. The person leaves, and the agreements only they knew about leave too.

A connected channel moves the same conversations into the company workspace: the history is kept whole, anyone on the team can answer, and nobody stays the only carrier of what the customer was promised.

What it takes to start

1 A company profile on the MAX platform Companies and sole traders join the partner platform and pass a data check — that is the platform's requirement, not ours.
2 A request to connect the channel We bind your MAX account to the workspace: the setup is on our side and no development is needed.
3 The website and Telegram right now You connect those yourself in the dashboard without waiting for MAX: the chat on the site starts taking messages the same day.

Frequently asked questions

Is MAX suitable for customer work?

Yes, like any messenger: the customer writes where it suits them. The company needs a profile on the MAX platform and a place for the messages to land.

Do I pay for the MAX channel in WidgetChat?

Not right now: the service is in an open launch and payments are not switched on.

Can I receive MAX and website messages in one place?

Yes, that is what the channel is for: the messages join one flow together with the website chat and Telegram.

What do I do while the MAX check is running?

Connect the website chat and Telegram — they work on their own and right away. MAX joins them later, and nothing has to be redone.

Chat and bot in MAX Customer messages from the MAX messenger arrive where your website and Telegram messages already are: one conversation per person, answered from the window you already use.Chat bot in MAX What a bot in the MAX messenger is, why it cannot be created in a minute the way it is in Telegram, what the platform requires, and how to receive MAX messages without building anything.Every message in one place Messages from the website chat and from messengers come into one flow: one history per customer, nothing is lost, and the correspondence stays with the company.Live chat for a website A chat widget for your site: the visitor writes in the window, the message arrives in your Telegram as a separate topic, and your reply comes back into the chat. Free during the open launch.

Add the chat to your website

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